Refund policy

Returns and Refund Policy

1. General
Thank you for shopping with Kleanglo. We want you to be happy
with what you ordered. If you are not, we will make it right.

Products can be returned or exchanged within 100 days of
delivery. You can choose a replacement or a refund of the
purchase price.

2. Conditions
To be eligible for a return:
- The product was delivered within the last 100 days.
- You can provide an order number or proof of purchase.

Requests outside these conditions cannot be accepted.

3. Return shipping
To start a return, email us at info@kanormanagement.com with
your order number. We will reply with return instructions.

Return shipping is paid by the customer, except for damaged or defective products (see section 7). 

We recommend a tracked shipping method. Kleanglo cannot
process a refund for a return that never arrives.

4. Processing
Once your return arrives, we inspect the product and email you
to confirm. Approved refunds are issued to the original payment
method within 7 business days. Depending on your bank or card
issuer, the amount may take a few more days to appear.

5. Exchanges
To exchange a product for another item, email
info@kanormanagement.com. The conditions above apply.

6. Restocking fees
We do not charge restocking fees.

7. Damaged or defective products
If your product arrives damaged, defective, or not as
described, email info@kanormanagement.com with photos of the
product and the packaging. Once approved, we cover return
shipping and send a replacement or issue a full refund,
whichever you prefer.

8. Contact
Questions about returns or refunds:
info@kanormanagement.com
We reply within 3 business days.